Returns & refunds
Shop with confidence. We accept returns within 30 days of delivery.
30-day return policy
Changed your mind? No problem.
How to return an item
Contact us
Email info@lemorisa.com within 30 days of receiving your order. Include your order number and reason for return.
Get return instructions
We'll send you return instructions and our return address. Please keep all original packaging.
Ship it back
Pack the item securely and ship it back. Customer pays return shipping costs. We recommend insured shipping.
Receive your refund
Once we receive and inspect the item, we'll process your refund within 5-7 business days.
Return conditions
We accept
- • Items in original condition
- • Original packaging included
- • Within 30 days of delivery
- • Unused and undamaged items
We cannot accept
- • Used or installed items
- • Damaged packaging
- • Items past 30 days
- • Custom or personalized orders
Important information
Return shipping costs
Customer is responsible for return shipping costs unless the item is defective or we made an error. We recommend insured shipping for valuable items.
Refund method
Refunds are issued to the original payment method. Please allow 5-7 business days after we receive the item for processing.
Damaged items
If your item arrives damaged, contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you.
Need to start a return?
Contact us at info@lemorisa.com with your order number.
Email us